A Quality Improvement Journey: Refining Inpatient Therapy Programming to Improve Patient Outcomes

Thursday, October 30, 2025

12:00 PM - 1:00 PM

Location: ROOM: Private Dining Room #1 >>> DIRECTIONS: Third Floor >>> From the Main Elevator Bank, proceed left past Williford and Astoria. PDR #1 is located to the left in the small corridor.

Corresponding Presenter(s)

Kristen Webber, OT, BCPR

Director of Rehab Services
The Ohio State University Wexner Medical Center
Columbus, Ohio, United States

Presenter(s)

Stephanie Cooley, OT, ATP

Rehab Services Team Lead
The Ohio State University Wexner Medical Center
Columbus, Ohio, United States
Jodi Jones, MOT, OTR/L (she/her/hers)

Rehabilitation Services Team Lead: CVA, General Rehab, & NeuroVision Clinic
The Ohio State Wexner Medical Center
Columbus, OH, United States
DH

Dave Haley, PT, DPT, NCS

This symposium will highlight an interdisciplinary approach to updating the design of an inpatient therapy program. Barriers and facilitators to implementing diagnosis-based teams, patient groups, and cognitive rehabilitation training by the multidisciplinary team will be reviewed. The process of implementing programming changes will be described as well as how stakeholder feedback and patient outcomes impacted decisions. Patient journey mapping will demonstrate the transformation from a siloed approach to an interdisciplinary one. Patient outcomes, patient satisfaction scores, staff evaluations, total minutes of therapy, and patient knowledge questionnaires will be reviewed to analyze the effectiveness of program changes.

Learning Objectives:

Emphasize the importance of patient care pathways to create a high reliability organization
Identify facilitators and barriers to implementing patient groups in an inpatient rehabilitation setting
Explain the interdisciplinary approach to cognitive rehabilitation training
Implement stakeholder feedback to drive process improvement
Apply program design to their inpatient rehabilitation facility