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Symposium

Leadership

SOAR, Strengthening Opportunities and Accessibility in Rehabilitation

When Leaders Connect, People Stay: A Blueprint for Retention and Engagement Starting at the Top 1924

Thursday, October 30, 2025
1:15 PM - 2:15 PM  
Location:  ROOM: Astoria Room >>> DIRECTIONS: Third Floor >>> From the Main Elevator Bank, proceed left toward the Williford and Waldorf Rooms. Astoria is located beyond the Waldorf along the south corridor.
Burnout and turnover are crushing healthcare, and rehabilitation medicine is feeling the strain. But people don’t just leave because of workload or pay—they leave when they feel unseen, disconnected, and alone at work. When leaders connect, people stay.
In this session, Moe Carrick, MS—CEO and healthcare leader—will guide you through a practical, proven blueprint for building the connection, trust, and psychological bravery that drive retention and engagement from the top down. You’ll explore the workforce trends behind burnout and turnover in rehab medicine and discover why connection is your most underused tool for stability and performance.
Moe will share how The Connection Advantage and The Heart Habit frameworks have helped leaders across healthcare strengthen their effectiveness, build cohesive teams, and create cultures where people feel safe, valued, and motivated to stay. Together, you will assess your current leadership habits and identify what’s working and what needs to shift. You’ll leave with a clear, actionable plan to improve connection and trust on your team, starting with one practical step you can implement immediately to reduce burnout and improve retention.
Retention starts at the top, and connection is your competitive advantage. Let’s build it together.

Learning Objectives:

  • Participants will be able to identify the key factors driving burnout and turnover in rehabilitation medicine by analyzing workforce trends and understanding the impact of connection, trust, and psychological bravery on employee retention.
  • Participants will be able to apply The Connection Advantage and The Heart Habit frameworks to strengthen leadership effectiveness, build team cohesion, and foster a workplace culture that enhances engagement and reduces burnout.
  • Participants will be able to develop an actionable retention plan by assessing their current leadership behaviors, implementing one key strategy to improve connection and trust, and creating a roadmap for sustaining workforce stability in their organizations.